Complaint Resolution

At AKF/AGF Industrie B.V., licensee of the registered trademark Tummy Tub® by Tummy Tub Original, we are committed every day to providing parents and their little ones with the best possible experience.

We produce our Tummy Tubs with passion and dedication, making no compromise when it comes to quality. We apply strict quality controls throughout the production process: from the selection of high-quality, safe materials to the precise finishing of each one. Our goal is to provide a product that is not only practical and comfortable, but also meets the highest standards of reliability and durability.

Customers are our focus, and that means we take complaints extremely seriously. We understand that your trust in our product is essential, which is why we make every effort to address any concerns quickly and carefully. Our customer service team is ready to listen and work with you to find an appropriate solution.

I have a complaint, what can I do?

It is always possible that something does not go quite as planned. We recommend that you first report complaints to us by emailing info@tummytuboriginal.com. If this does not lead to a solution, it is possible to submit your dispute for mediation through WebwinkelKeur via https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil.